Privacy policy

This Privacy Policy describes how ViroPaws (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect personal information such as your name, email address, shipping and billing address, payment details, and phone number.
We may also collect non-personal information related to how you interact with our website, including browser type, device information, and pages visited, to improve user experience and website performance.

How We Use Your Information

We use your information to:
 • Process and fulfill your orders
 • Communicate with you about your order, inquiries, or support requests
 • Improve our website, products, and services
 • Prevent fraud and ensure secure transactions
 • Comply with legal and regulatory requirements

Data Protection

We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, or disclosure.
All payment information is processed securely through trusted third-party payment providers such as Shopify Payments and Stripe. ViroPaws does not store your full payment details.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide relevant offers.
You can manage or disable cookies through your browser settings at any time.

Third-Party Services

We may share limited personal information with trusted third-party partners only when necessary to operate our business (such as payment processing, shipping, and analytics). These partners are required to keep your information secure and confidential.

Your Rights

Depending on your location, you may have the right to access, update, or request deletion of your personal information.
If you would like to exercise these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
support@viropaws.com