Shipping policy

Shipping Policy — ViroPaws

Thank you for shopping with ViroPaws.
We are committed to delivering your order as quickly and safely as possible, wherever you are.

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📦 Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or public holidays.

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🚚 Shipping Times

Estimated delivery times after processing:
 • United States: 6–12 business days
 • Canada & Europe: 8–15 business days
 • Australia & New Zealand: 10–18 business days
 • Rest of the World: 12–20 business days

Please note that delivery times may vary due to factors beyond our control, such as customs processing, weather conditions, or high seasonal demand.

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💰 Shipping Costs

Shipping fees are calculated at checkout based on your location.
We may occasionally offer free shipping promotions — please check our homepage for current offers.

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📍 Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
You can track your package at any time using the link provided in the email.

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⚠️ Delays & Customs

ViroPaws is not responsible for delays caused by customs clearance or other factors outside our control.
However, our support team is always here to assist you with any shipping-related questions.

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📩 Contact Us

If you have any questions about your order or delivery, please contact us at:
support@viropaws.com